With the new year well under way, most of us have mapped out what we want our team and ourselves to accomplish over the coming months. In most cases, these goals understandably revolve around revenue growth, exploring new markets, and identifying potential hurdles. But what about setting leadership goals for … Click to continue reading
There’s a commonly held belief that leadership courage is a trait that you either have or you don’t. That only the most rarefied few have what it takes to rally people around them to press ahead and meet the uncertainty – or adversity – that stands before them. But what … Click to continue reading
In today’s increasingly competitive and uncertain business environment, an organization’s ability to innovate has become critical to achieving success and long-term growth. Of course, an organization’s ability to generate new ideas and solutions depends on a leader’s ability to foster and nurture a culture of creativity. And this means doing … Click to continue reading
There’s no question the challenges leaders have to address are growing year over year. Unfortunately, there’s one that’s not getting the attention it needs if organizations are to get the best from their employees. And that is the rise of conflicts in today’s workplaces. According to one study, the time … Click to continue reading
A big focus of my work over these past 15-plus years has been helping leaders understand how they can guide and empower their employees to do purpose-driven work. And there’s a very good reason for this. Working in partnership with Philips North America a few years ago on a study … Click to continue reading
When I think back on the two leaders I worked for who epitomized how to create team excellence, there’s a defining characteristic they share in common – they were both driven to lead with heart. And while it’s been decades since I worked with them, I still look back fondly … Click to continue reading
In my conversations with leaders across various industries, I often encounter a recurring theme: the struggle to reconcile traditional metrics of success with the deeper, more meaningful impacts of human-centric leadership. This reality is often revealed in one of the exercises in my workshops on empathy and leadership where leaders … Click to continue reading
Most leaders approach organizational change by trying to manage individual behaviours and mindsets, focusing on convincing people one by one to embrace new ways of working. But what if this fundamental approach is exactly why so many change initiatives fail? That’s the compelling argument my guest Siobhan McHale makes in … Click to continue reading
Here’s a situation I’m sure we’ve all experienced before – you’re at work talking with a group of people when almost of the blue a conflict erupts. In that moment, it’s like someone flicked a switch that made the air feel thick and full of tension. Thanks to our innate … Click to continue reading
Last fall, I visited the sprawling ruins of the ancient city of Ephesus in Turkey, home of the Greek philosopher Heraclitus who remarked how “change is the only constant.” Walking down the remains of the marble stone street Heraclitus walked, marvelling at the site of carved remains of building facades … Click to continue reading
How are some organizations able to consistently outperform their competitors? While their on-going successes might involve cutting-edge technologies or innovative processes, there’s something else that fuels their peak performance – the power of organizational traditions. In this edition of my “Leadership Espresso Shot” series, I share a personal story about … Click to continue reading
In my workshops on empathy and leadership, I start with an exercise where I ask attendees to reflect on a past leader who inspired them. I ask these leaders “What do you remember more – the specific metrics and KPIs this leader achieved? Or how they made you feel about … Click to continue reading