It seems there’s not a lot everyone can agree on these days … except maybe how hard it can be to feel optimistic about things. After all, optimism is something reserved for when things are going well – or at least that there’s the promise of better times ahead. It’s … Click to continue reading
When I’m asked to speak about the role of emotional intelligence in leadership, the focus is naturally on the impact it has on workplace outcomes. However, the truth is applying emotional intelligence creates ripples that extend far beyond our work as it positively impacts not only the way we lead, … Click to continue reading
Leadership today is messy. Really messy. The old playbook doesn’t work anymore. Industries shift overnight, new tech disrupts everything, and leaders are left scrambling to figure out what actually works when nothing stays the same for long. I’ve watched countless leaders struggle with this reality. Some adapt, while others don’t … Click to continue reading
There’s no question the challenges leaders have to address are growing year over year. Unfortunately, there’s one that’s not getting the attention it needs if organizations are to get the best from their employees. And that is the rise of conflicts in today’s workplaces. According to one study, the time … Click to continue reading
Great leadership is more than a title or position. Leadership is the engine that drives progress, innovation, and morale across every organization. When leaders are effective, they inspire confidence, empower teams, and turn strategy into sustainable success. Conversely, when leadership falters, even the most talented workforce can lose direction. The … Click to continue reading
A big focus of my work over these past 15-plus years has been helping leaders understand how they can guide and empower their employees to do purpose-driven work. And there’s a very good reason for this. Working in partnership with Philips North America a few years ago on a study … Click to continue reading
We’ve all seen the headlines around the attention-grabbing catchphrases quiet quitting, coffee badging, and micro-shifting, and the potential risks they might have on an organization’s productivity. And to date, the common response from leaders has been to lean into ‘employee accountability’ through the use of various employee tracking systems and … Click to continue reading
When it comes to understanding how to drive employee motivation, the focus tends to be on initiatives that fall into one of three buckets: compensation, achievement, or recognition. But it’s important to understand that there’s a more fundamental need that needs to be addressed if we are to drive peak … Click to continue reading
Most leaders approach AI integration by focusing on the mechanics – which tools to buy, how to write better prompts, or which tasks to automate. But what if this tactical focus is exactly why so many AI initiatives fail to create meaningful transformation? That’s the compelling argument my guest Faisal … Click to continue reading
When I think back on the two leaders I worked for who epitomized how to create team excellence, there’s a defining characteristic they share in common – they were both driven to lead with heart. And while it’s been decades since I worked with them, I still look back fondly … Click to continue reading
Let’s be honest – having to manage change and uncertainty is going be a key part of leadership for many years to come. But while most leaders have developed the skills and tools to effectively lead change management, there’s a bigger issue that we’ve recognized, but are not addressing: your … Click to continue reading
It may come as a bit of a surprise to some to hear that one of the most popular topics I’m asked to speak about is empathy in leadership. From the Canadian military to the World Bank, I’ve delivered numerous keynotes and workshops to help leaders understand the critical role … Click to continue reading