There’s been a lot discussion lately on the merits of telecommuting, in terms of fostering teamwork and innovation among disparate employees in an organization. While there’s certainly been a number of valid points made on both sides of this issue, one fundamental problem with this on-going discussion is the focus … Click to continue reading
Why is it that some leaders are able to stretch and build the intelligence, creativity and motivation of their employees, while other leaders seem only to disengage and drain the collective talent found within their teams? That’s the basis of my conversation with leadership researcher and best-selling author Liz Wiseman. … Click to continue reading
The following is a guest piece by Harvard Business Review columnist Deborah Mills-Scofield. If you haven’t seen the new Les Misérables movie you should. It powerfully portrays many of today’s issues: poverty, inequality and inequity, the struggle of self-organized groups versus command-and-control and liberty to name a few. Most profoundly, … Click to continue reading
When it comes to successfully leading today’s organizations, one skill that’s been growing in importance and need is the ability to manage change. While many of us have read about various organizations to understand how they’ve dealt with change, I’d like to share an experiment done with crows to highlight … Click to continue reading
Since writing about the nature of success and failure, I’ve had a number of colleagues express interest in discussing the process of experimentation with me, given my background in the sciences field. While experimentation is certainly a cornerstone in science, these conversations also allowed me to remind others of another … Click to continue reading
In my previous piece, I wrote about how we can ascertain what success really looks like beyond simply attempting to duplicate the efforts or accomplishments of those we admire. Given how much this piece resonated with my readers, I’d like to follow this up by addressing the other side of … Click to continue reading
A few weeks ago, I shared with my various networks an article from Forbes on the ten resolutions successful people not only make but carry out. While the list provided some valuable points, what was more noteworthy was the discussions this piece generated with a few of my colleagues about … Click to continue reading
The following is a guest post by Employee Recognition Director at Hallmark Business Connections, Jonathan McClellan. A recent global workforce study by Towers Watson suggests that although traditional employee engagement strategies help foster high performance, companies must now also consider how to sustain higher levels of employee engagement over time … Click to continue reading
The following is a guest post by William A. Cohen. Peter F. Drucker was a genius. Unlike Sir Isaac Newton he didn’t choose to spend his time observing that an apple fell down rather than up. Nor did he ponder on the inner workings and hidden mechanisms of the human … Click to continue reading
How can leaders be attentive to those they serve when their time is becoming increasingly fragmented and demands on it growing? How can recognizing the efforts of our employees lead to a sense of purpose and community and with it, a drive towards achieving excellence? These are a few of … Click to continue reading
As my family, friends and neighbours can attest, celebrating Halloween is a pretty big deal at our house, as seen in the picture above that provides a partial glimpse of what our Halloween display was like this year. While it may last for only one day, I’ve always approached Halloween … Click to continue reading
At one time or another, we’ve all had to deal with a customer service department whose response and actions left much to be desired. A recent experience my wife and I had with the customer service department for a major retailer also illustrated how a leader shows up in those … Click to continue reading