In my previous piece, where I shared the story of how a past leadership failure helped me to learn to become a better listener, I pointed out that one of the keys to effective leadership is learning to be more inquisitive. Now the importance of inquisitiveness in today’s leadership is … Click to continue reading
In my work with various leaders, one of the strategies I often share is employing the art of asking questions. While asking questions can help a leader gain a better understanding of current conditions both within and outside their organization, it can also prove to be a helpful tool in … Click to continue reading
Over the past several weeks, there has been a recurring theme in the news of organizations being caught at their worst and with it, how often leaders drop the ball in owning up to these failures incurred by those they lead. While the most talked-about examples have been Pepsi’s tone-deaf … Click to continue reading
The following is a guest piece by Bill Treasurer. In the same way people without children can’t really know what it’s like to have kids until they do, you can’t really know what it’s like to be a leader until you actually lead. Even in organizations that invest in leadership … Click to continue reading
As a people person, I always enjoy visiting new places and new cities as it provides the opportunity to meet new people and spark new conversations, some of which can lead to some very thought-provoking discussions. For example, a few weeks ago, I meet with a group of leaders to … Click to continue reading
The following is a guest piece by Inc. columnist and NYU Adjunct Professor Joshua Spodek. People who aspire to lead look upward in a hierarchy to find power and authority they can grab onto to pull themselves up. That’s why they’re still aspiring and not leading. People above them can … Click to continue reading
For almost 10 years, I’ve been writing about leadership and in that time, perhaps one of the most significant shifts I’ve seen has been the willingness to recognize that the key to our success as leaders stems from the relationships we foster and nurture with those we lead. That we … Click to continue reading
A few weeks ago, I wrote a piece about 3 fundamental storytelling elements leaders should employ to successfully drive change. Now when it comes to using storytelling to help describe our vision or change initiative, the common tendency is to frame our story within the hero on a quest narrative, … Click to continue reading
When it comes to leadership, there are many facets that we examine and explore in our drive to learn how we can succeed in leading our team and organization. But one aspect that’s rarely looked at is how the way we view our role can leave us creating more of … Click to continue reading
The following is a guest piece by Michael Landers. The power and importance of building relationships with others is something that’s seems to be universally understood by people from all cultures. Our web of relations creates the foundation for our lives as social creatures, no matter what culture we come … Click to continue reading
There’s no question that the start of a new year brings to mind notions of new beginnings and a chance for a fresh start. Of course, as much as we might be eager to set our sights ahead into 2017 and envision all the possibilities and goals we might achieve, … Click to continue reading
The following is a guest piece by EMEA Marketing Director Monika Götzmann. The level of customer service you provide can go a long way towards determining whether your business is a success or failure, which is why companies invest so heavily in training and customer service courses. Nevertheless, training your … Click to continue reading