A few days ago, one of my daughters shared an interesting story about a recent event that happened at her school. My daughter and a few of her friends had noticed that Peter*, the school’s custodian, wasn’t out in the hallway greeting the kids like he usually did every morning. … Click to continue reading
At the moment I’m reading a book on business branding (which I’ll be reviewing in the next instalment of my “Coffee House Book Review” series) which has lead to some thoughts about the connection between leadership and branding. More specifically, to reassessing how leadership should view the role of the … Click to continue reading
Of the many stories that came out of NASA’s Apollo space program, one of my favourites is the story about the janitor who upon being asked by a reporter what his job was in the organization replied “I’m helping to put a man on the Moon”. Now, whether this story … Click to continue reading
The following is a guest post by Dr. Graham Jones. I was approached recently by McGraw-Hill to review his latest book “Thrive on Pressure: Lead and Succeed When Times Are Tough”, which was published in August 2010. After reading his book, I welcomed the opportunity to have Graham share his … Click to continue reading
One of the lessons we were all taught by our parents was the importance of saying thank you to others. No matter how small or insignificant the interaction was, we were reminded that expressing gratitude to others was not only polite, but the right thing to do. Of course, as … Click to continue reading