It may come as a bit of a surprise to some to hear that one of the most popular topics I’m asked to speak about is empathy in leadership. From the Canadian military to the World Bank, I’ve delivered numerous keynotes and workshops to help leaders understand the critical role … Click to continue reading
When it comes to developing leadership skills, the focus tends to be on strategic thinking, decision-making, and communication skills. But there’s one skill that can create a far greater impact on driving organizational growth and innovation. And that skill is the art of mindful listening. Why? Because it sends a … Click to continue reading
Without question, being an effective listener is definitely a critical skill for leaders to demonstrate, especially as workplaces continue to become more demographically diverse. And yet, even the best leaders can fail to truly listen and understand what their employees really need from them, especially during times of uncertainty about … Click to continue reading
Most of us find it challenging to communicate with people whose styles and opinions are very different from our own. Learning to listen respectfully and attentively to coworkers and employees, regardless of the cultural or personality differences, is a critical skill that should be developed by anyone who is motivated … Click to continue reading
One of the joys I get from my podcast “Leadership Biz Cafe” is that it provides me with the opportunity to speak with leadership experts and thought leaders I admire and respect. And that’s certainly the case in this very special episode of my podcast where I sit down for … Click to continue reading
Of the many issues leaders of all experience levels have had to address, one that continues to be a major challenge is how to be a more effective communicator. In fact, in a recent study where 1,400 study participants were asked “what is the biggest mistake leaders make when working … Click to continue reading
Being a manager doesn’t just mean doing your job to the best of your ability. It’s about leading a team to make sure its members are doing their jobs to the best of their ability as well. Whilst motivating yourself might come easily, it can be more difficult to motivate … Click to continue reading
In this time of uncertainty brought forth by the COVID-19 pandemic, it’s a curious outcome that the one certainty we do have is that we’re living in an age of collective disruption, where the reality of how things were always done around here is fast being replaced with questions of … Click to continue reading
Big organizations are prone to communications breakdowns not only due to having a large number of people or departments, different locations, and poor management but also because of diverse personality traits. When different departments or teams in your organization fail to pass information properly to each other, they create a … Click to continue reading
Have you ever worked for a leader who inspired you to do your best work? Why were they able to? What was their secret? It’s a question I aim to answer by sharing a personal story of working for one such leader in this latest installment of Leadership Espresso Shot … Click to continue reading
Every now and then there’s a moment in time that reflects different milestones and with it, conjures up different outlooks and perspectives. As a temporal milestone, January 2020 certainly fits this description as it reflects not only the beginning of a new year, but also the start of a brand … Click to continue reading
For my last post for 2019, I wanted to take a look back and share the Top 10 episodes from my leadership podcast, “Leadership Biz Cafe”. Without question, this year has been a big year for my podcast, in large part because one of my goals for this year was … Click to continue reading