Without question, being an effective listener is definitely a critical skill for leaders to demonstrate, especially as workplaces continue to become more demographically diverse. And yet, even the best leaders can fail to truly listen and understand what their employees really need from them, especially during times of uncertainty about … Click to continue reading
In prolonged periods of uncertainty like the one we’re in right now, it’s natural that we take a more cautious approach to things. But what if that fear of the unknown also leads us to avoid failure and the powerful lessons we stand to gain that can help us achieve … Click to continue reading
During a recent conversation with a group of executives about the growing importance of empathy and leadership, a few leaders brought up the issue of addressing failure and the importance of not only “failing fast”, but making sure efforts are made to understand what can be learned from this setback. … Click to continue reading
When it comes to improving our leadership skills, there’s an understandable tendency to seek insights on how to succeed at leadership. But what about taking a closer examination at how we lead to better understand the ways that we fail at leadership? It’s something I explore through one leader’s example … Click to continue reading
Digital transformation has become a key focus for many organizations. But is the focus leaders put on digital transformation too limited and consequently leading organizations to miss out on the real potential of digital transformation? That’s the focus of my talk with Cisco Chair and IMD Director, Michael Wade in … Click to continue reading
If someone were to ask you what 3 personal lessons do you attribute as being key to your success, what would you say? It’s a question I’ve been asked and I thought it would be fun to share the answers in this 10th edition of Leadership Espresso Shot on my … Click to continue reading
Every now and then there’s a moment in time that reflects different milestones and with it, conjures up different outlooks and perspectives. As a temporal milestone, January 2020 certainly fits this description as it reflects not only the beginning of a new year, but also the start of a brand … Click to continue reading
There’s no question that leadership is hard work and requires a diverse tool kit of skills and abilities to do the job well. But are there actions and behaviours leaders are employing that are actually impeding their ability to succeed in their role? That’s the focus of my conversation with … Click to continue reading
These days there’s a lot of focus on organizational culture in terms of its ability to attract and retain employees in today’s shrinking labour market. Naturally, any discussion of an organization’s culture also includes an examination of its values, which serve to articulate what that culture looks like in action. … Click to continue reading
These days it seems like we’re seeing more and more high profile leaders being caught taking actions that clearly are meant more to serve themselves and their interests, rather than those they have the responsibility to lead and how they can help their employees, or their citizens, achieve success and … Click to continue reading
The beginning of a new year is often equated with new beginnings or with a fresh start. It’s in that vein that I’m sure you’ve noticed a very big change here on website. It’s been over 10 years since I started this site and it just felt like it was … Click to continue reading
If you spend any time on social media or even just watching the news, it seems there’s not much to be optimistic about in terms of what’s going on around us. And that lack of optimism in the public sphere can have a tangible impact on our work lives and … Click to continue reading