If there’s one thing leaders everywhere want to avoid it’s conflict in the workplace. Not only is workplace conflict counterproductive and stressful, but it makes everyone feel uncomfortable. But what if the problem is not with conflict itself, but with how we mismanage conflict? That’s the perspective of conflict expert Marlene Chism, my guest for this episode of “Leadership Biz Cafe”.
Marlene is an expert on identifying and stopping workplace drama, and she’s worked with leaders to help them build drama-free workplace cultures that drive growth and long term success. Marlene also happens to be one of the very first guests I had on my podcast over 10 years ago when we talked about her book “Stop Workplace Drama”. This time, I’ve invited Marlene back on my podcast to talk to me about her latest book “From Conflict to Courage: How To Stop Avoiding and Start Leading”*.
Over the course of this episode, Marlene and I discuss:
- What we get wrong about conflict that makes leaders mismanage these situations
- The three distinct elements of conflict capacity and how they can help leaders better manage workplace conflict
- Why we need to change the narrative we tell about ourselves if we are to manage conflict more effectively
- The two types of resistance we should be focusing on to resolve workplace conflicts
- How getting out of our comfort zone is key to successfully manage conflict
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Noteworthy links:
- Buy Marlene’s book “From Conflict to Courage” on Amazon*
- Learn more about Marlene’s work – marlenechism.com
- Listen to my interview with Marlene about her book “Stop Workplace Drama”
*sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.