When it comes to successfully leading today’s organizations, one skill that’s been growing in importance and need is the ability to manage change. While many of us have read about various organizations to understand how they’ve dealt with change, I’d like to share an experiment done with crows to highlight … Click to continue reading
Since writing about the nature of success and failure, I’ve had a number of colleagues express interest in discussing the process of experimentation with me, given my background in the sciences field. While experimentation is certainly a cornerstone in science, these conversations also allowed me to remind others of another … Click to continue reading
In my previous piece, I wrote about how we can ascertain what success really looks like beyond simply attempting to duplicate the efforts or accomplishments of those we admire. Given how much this piece resonated with my readers, I’d like to follow this up by addressing the other side of … Click to continue reading
A few weeks ago, I shared with my various networks an article from Forbes on the ten resolutions successful people not only make but carry out. While the list provided some valuable points, what was more noteworthy was the discussions this piece generated with a few of my colleagues about … Click to continue reading
With the arrival of a new year, many of us are naturally caught up in the annual tradition of making resolutions for what we’d like to accomplish over the course of the next 12 months. Regardless of whether we actually commit to achieving these goals beyond the next few weeks … Click to continue reading
With only a few days left to this year, it’s natural that many of us are now breathing a sigh of relief that we’ve seen through the completion of another year at work. And if you’re one of the fortunate ones in today’s tough business climate, you’re probably also feeling … Click to continue reading
How can leaders be attentive to those they serve when their time is becoming increasingly fragmented and demands on it growing? How can recognizing the efforts of our employees lead to a sense of purpose and community and with it, a drive towards achieving excellence? These are a few of … Click to continue reading
In today’s highly competitive global market, creativity and collaboration are becoming more and more valued as the necessary ingredients for organizational success and growth. Naturally, the thread that weaves and connects these two elements together is communication, not just in terms of what we convey to one another, but also … Click to continue reading
Among the many responsibilities that come with leadership, one that I’m particularly passionate about is facilitating the learning and growth of those you serve. This was also the focus of last week’s HCI Learning and Leadership Development conference where leaders from a wide range of industries and backgrounds offered their … Click to continue reading
As my family, friends and neighbours can attest, celebrating Halloween is a pretty big deal at our house, as seen in the picture above that provides a partial glimpse of what our Halloween display was like this year. While it may last for only one day, I’ve always approached Halloween … Click to continue reading
Over the last few years, whether we might like it or not, reality-based shows have become a regular staple on most television networks. For my wife and I, we’ve become fans of some of the recent cooking show competitions, especially those that put talented and experienced chefs against one another … Click to continue reading
At one time or another, we’ve all had to deal with a customer service department whose response and actions left much to be desired. A recent experience my wife and I had with the customer service department for a major retailer also illustrated how a leader shows up in those … Click to continue reading